k i just nao got off the phone with itok support from there office or w.e they scanned my pc and did a quick diagnostic and they said that my issue with my pc on the freezing and the game crashing can be bc of me having a virus and infections. well for 1 idk how i got a virus or infections and 2 im asking ev1 if they know a really good FREE (no money) pc scanner due to me not having one. any help ladies and gents?
Run the following programs:
MalwareBytes
Spybot: Search & Destroy
I'm not sure how extensive your virus/spyware is but if it's anything like the ones I deal with where I have to go into safe-mode and try other various tricks, then I wish you good luck.
Either way, if you are still able to run programs, you should be able to download, install and run them and they'll do the work for you. If you're not able to run those programs, it's best if you save what you can and start fresh.
Lastly, run those programs (full scans) and run them as many times as needed until you get at the very minimum 2 full-scans that show 0 infections.
I have another program at work that I use but I don't use it often so I don't know the name off the top of my head.
oh, and if you're getting any the pop-up viruses that tell you to buy their anti-spyware, obviously don't buy it but get a screenshot and post it here. Or at least tell us the name of it.