Mac Kernel Panics and Random Restarts...

[NickHouston]

I keep having this problem with my mac, even after I took it to the Apple store. They had it for a week, told me it just needed a simple firmware update and I got it back.

Started playing with it at work this morning and it lasted almost 5 hours before the panic happened again. I managed to get the report this time and will post it just incase someone can interpret it for me.

I've heard some people have fixed the issue by simply removing Java, but I need Java...

Spoiler: Report

Anonymous UUID: I think this is important so I won't post it.

Mon Jan 25 13:24:03 2016

*** Panic Report ***
panic(cpu 0 caller 0xffffff800e3d255a): Kernel trap at 0xffffff800e32494c, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000013a675000, CR3: 0x0000000011b1e000, CR4: 0x00000000001627e0
RAX: 0x0000000000000000, RBX: 0x00786f62706f7244, RCX: 0xffffffff00000000, RDX: 0x0000000000000000
RSP: 0xffffff81f9b3bd50, RBP: 0xffffff81f9b3bd80, RSI: 0xffffff802e3ef000, RDI: 0xffffff802dc622e0
R8: 0xffffff802e3efd80, R9: 0xffffff8013840148, R10: 0x0000000000000000, R11: 0x00000a09946589fa
R12: 0xffffff802edd6268, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff802dc622e0
RFL: 0x0000000000010206, RIP: 0xffffff800e32494c, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000013a675000, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 1

Backtrace (CPU 0), Frame : Return Address
0xffffff81ce5bbc50 : 0xffffff800e2df792
0xffffff81ce5bbcd0 : 0xffffff800e3d255a
0xffffff81ce5bbeb0 : 0xffffff800e3f0233
0xffffff81ce5bbed0 : 0xffffff800e32494c
0xffffff81f9b3bd80 : 0xffffff800e321162
0xffffff81f9b3be60 : 0xffffff800e2e9989
0xffffff81f9b3be80 : 0xffffff7f8ea40051
0xffffff81f9b3beb0 : 0xffffff7f8ea40517
0xffffff81f9b3bf00 : 0xffffff800e313afa
0xffffff81f9b3bfb0 : 0xffffff800e3ccf77
Kernel Extensions in backtrace:
com.symantec.kext.internetSecurity(5.4f4)[77BF0BC5-BEF4-34FF-9160-C22D470BB3B2]@0xffffff7f8ea3c000->0xffffff7f8ea4afff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
15D21

Kernel version:
Darwin Kernel Version 15.3.0: Thu Dec 10 18:40:58 PST 2015; root:xnu-3248.30.4~1/RELEASE_X86_64
Kernel UUID: DECC9F02-27D7-31F0-9599-A9EF2873902C
Kernel slide: 0x000000000e000000
Kernel text base: 0xffffff800e200000
__HIB text base: 0xffffff800e100000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

System uptime in nanoseconds: 11036260859674
last loaded kext at 4123350992: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f90e69000, size 36864)
loaded kexts:
com.karios.driver.DuetDisplay 1
com.logitech.driver.LogiGamingMouseFilter 1
com.driver.LogJoystick 2.0
com.symantec.kext.ips 3.10.2f23
com.symantec.kext.pf 5.7.1f4
com.symantec.kext.internetSecurity 5.4f4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.ntfs 3.13
com.apple.driver.AGPM 110.20.22
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.pmtelemetry 1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleHDAHardwareConfigDriver 272.51.3
com.apple.driver.AppleHDA 272.51.3
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOBluetoothSerialManager 4.4.3f4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 10.0.8
com.apple.driver.AppleIntelHD5000Graphics 10.1.2
com.apple.driver.AppleHV 1
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.driver.AppleBacklight 170.8.8
com.apple.driver.AppleCameraInterface 5.41.0
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleMuxControl 3.12.6
com.apple.driver.AppleIntelFramebufferAzul 10.1.2
com.apple.nvidia.NVDAStartup 10.0.8
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.iokit.IOBluetoothUSBDFU 4.4.3f4
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.driver.AppleUSBTCKeyEventDriver 245.4
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.driver.CoreStorageFsck 517.20.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AirPort.Brcm4360 1020.17.1a1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.51.3
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.nvidia.driver.NVDAGK100Hal 10.0.8
com.apple.nvidia.driver.NVDAResman 10.0.8
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOSurface 108.0.1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.iokit.IOBluetoothFamily 4.4.3f4
com.apple.driver.AppleHDAController 272.51.3
com.apple.iokit.IOHDAFamily 272.51.3
com.apple.iokit.IOAudioFamily 204.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.12.6
com.apple.AppleGraphicsDeviceControl 3.12.6
com.apple.iokit.IOAcceleratorFamily2 205.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.iokit.IOUSBMassStorageClass 4.0.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.AppleUSBMultitouch 250.5
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.CoreStorage 517.20.1
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.driver.AppleXsanScheme 3
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 5.1.0
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro11,3, BootROM MBP112.0138.B16, 4 processors, Intel Core i7, 2.5 GHz, 16 GB, SMC 2.19f12
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)
Bluetooth: Version 4.4.3f4 16616, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: USB 3.0 Bus
USB Device: Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB Optical Mouse
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

 

[Joonikko]

do you have some Symantec crap on your Mac?

 

[NickHouston]

do you have some Symantec crap on your Mac?

I use Norton because it's free for me and I don't know much about antivirus on mac.

Could Norton cause this?

 

[Joonikko]

In the log you posted:

"Kernel Extensions in backtrace:
com.symantec.kext.internetSecurity(5.4f4)[77BF0BC5-BEF4-34FF-9160-C22D470BB3B2]@0xffffff7f8ea3c000->0xffffff7f8ea4afff"

 

[NickHouston]

In the log you posted:

"Kernel Extensions in backtrace:
com.symantec.kext.internetSecurity(5.4f4)[77BF0BC5-BEF4-34FF-9160-C22D470BB3B2]@0xffffff7f8ea3c000->0xffffff7f8ea4afff"

So, my antivirus is at fault here?

I knew Norton was a clunky, power-hungry monster but didn't know it could cause issues like that.

What would you recommend I replace my AV with?

 

[Take]

Antivirus software? on mac?

 

[Kreubs]

What would you recommend I replace my AV with?

Bitdefender, I've been using it for about 10 years. When it comes to an antivirus, you really get what you pay for. Of all the AV's I've tested and used (many), Bitdefender impacts performance absolutely the least whilst giving the highest performance and protection.

It's $40/year for a single Mac, so it's a bit more than others, but as I said, you get what you pay for. The best antivirus is always an informed user, but it's wise to have a backup plan, especially on the web where you'll never see it coming.
[DOUBLEPOST=1453753518,1453753355][/DOUBLEPOST]

Antivirus software? on mac?

It took me 15 minutes to design a malicious algorithm for Mac. It worked, too.
Mac is just as vulnerable as a PC. It's really the user that is vulnerable more than the operating system. You can have a rock solid computer system, but if some bozo runs a malicious program, you are screwed.

 

[NickHouston]

It's $40/month for a single Mac, so it's a bit more than others, but as I said, you get what you pay for. The best antivirus is always an informed user, but it's wise to have a backup plan, especially on the web where you'll never see it coming.

Do you know anything that's good and free? I don't have the cash to shell out $500/year on my $2500 macbook.

That and I find subscription-based software to be a waste of money as you can throw $10,000 at the program and never own it at all.

 

[Kreubs]

Oh crap, it's $40/year, sorry. Well, it's more like hiring in the case of an antivirus because if it's not under constant revision and upgrading, it will be out of date in a matter of weeks.

 

[WaLLy]

I don't know squat about the error codes.

As for the antivirus, I click on all kinds of links on my Mac. Just so long as you know what you're installing, you'll be safe. This goes for Windows as well but for some reason I just feel much safer running an anti virus on Windows .