BSOD problem. Need solutions from Tech Experts

Nabil

Staff Sergeant
I got 7 times BSOD today and I'm really scared.
Here is the details.
///////////////////////////////////////////////////////////////////////////////////
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 00000118
BCP2: 00000002
BCP3: 00000001
BCP4: 82830450
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111511-36593-01.dmp
C:\Users\najib.najib-PC\AppData\Local\Temp\WER-58187-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
///////////////////////////////////////////////////////////////////////////

So what do I do?
 

DamageINC

K3's Useless Admin
|K3| Executive
Need more info. What you typed in is pretty useless. Write down the error when it blue screens and check event viewer system logs and see if it lists the error and any additional info. Try updating all of your drivers as well.

I know BSOD's suck and are highly frustrating but usually there is a solution to be found. Might be a good idea to backup your files though.
 

Nabil

Staff Sergeant
The error is the IRQL_NOT_LESS_OR_EQUAL.
So, I did a hardware update on the GPU with the Catalyst Install Manager. When done, this log has this error.
-----------------------------------------------------------------------------------------
Catalyst® Install Manager
Installation Report
11/16/11 18:19:09

Hardware information
Name ATI Radeon Graphics Processor
Manufacturer ATI Technologies Inc
Device ID 0x4153
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x00
Subsystem ID 0x010c
Subsystem vendor ID 0x1043
Other hardware
Existing packages
Packages for install
Catalyst Control Center
Final Status: Success
Version of Item: 2010.0210.2339.42455
Size: 150 Mbytes
ATI Catalyst Install Manager
Final Status: Success
Version of Item: 3.0.715.0
Size: 20 Mbytes
ATI Display Driver
Final Status: Success
Version of Item: 8.593.100.0000
Size: 90 Mbytes
Microsoft Visual C++ 2005 SP1 Redistributable
Final Status: Fail
Version of Item: 8.0.56336
Size: 10 Mbytes


Other detected devices
ATI Radeon Graphics Processor
Manufacturer ATI Technologies Inc
Device ID 0x4173
Vendor ID 0x1002
Class Code 0x038000
Revision ID 0x00
Subsystem ID 0x010d
Subsystem vendor ID 0x1043
ATI Radeon Graphics Processor
Manufacturer ATI Technologies Inc
Device ID 0x4153
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x00
Subsystem ID 0x010c
Subsystem vendor ID 0x1043
ATI Radeon Graphics Processor
Manufacturer ATI Technologies Inc
Device ID 0x4173
Vendor ID 0x1002
Class Code 0x038000
Revision ID 0x00
Subsystem ID 0x010d
Subsystem vendor ID 0x1043

Error messages
Application Install: install package failure!
--------------------------------------------------------------

The fail is nothing right? Cause I have the Visual C++ 2008 Redistributable Package (x86)
 

BluBirD78

Master of BluballZ
|K3| Member
This may help you out, just click on the link here, register on the forum and post everything that this page tells you to. These guys deal with this stuff all the time, so surely they can help you out. I'm going to tell my brother about this because he too has been getting several bsods.

I just used the tool on the site that you download and it does take a bit for it to run so be patient like the instructions say, then post the info in a new thread, someone sooner or later will respond. Oh, and make an intro thread like you have here just to be courteous to them, hope this helps!
 

DamageINC

K3's Useless Admin
|K3| Executive
Yeah , good link. Post your dumps there and most likely they will find a solution. Also try some of the other links i gave you yesterday. Should be able to get it sorted out.
 
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