Stupid Steam

[Caveadsum]

Hey folks maybe you can help a n00b out.

I am not the n00b, rather it's my brother who lost access to his steam account.

Basically he changed his pw a couple of times over the last year and magically forgot them both. He clicks on that retrieve lost account option, it sends an email with verification code and tells him to answer a secret question.

Well the secret question is to enter the pw that was in before the current one that he forgot. Well....he forgot that one too. It's a stupid secret question in the first place but whatever.

Is there anything that can be done? I wouldn't make a big fuss but there's a healthy amount of junk on that account and it would be a shame to lose it all.

Thanks,

and great being back on break...

 

[NickHouston]

try this, contact steam support and explain the situation. Get your proofs of purchase because they will want pictures of them. Steam will not accept Scanned proofs of purchase. You must write your username and a confirmation code on the proofs of purchase.

Thats how i got mine back. It may take a few days to straighten it all out. took me a week

 

[517Houston]

Well you are training to be a Priest.. Pray Father, PRAY!

 

[Sodalover]

Lol ^

 

[UnTamed]

I'm sure steam will work it out.

 

[PwnSauce]

a fool and his password are soon separated.

 

[Caveadsum]

your own sig says it all there...

Thanks for the advice, I figured that would be about the only way.

 

[Cent0]

Get a new account...?

 

[NickHouston]

or just do what i said... lol. Ive been through all that except mine was a hijacked account